Kaimu is excited to offer you the Afterpay payment option that allows you to ‘Shop Now, Enjoy Now, Pay Later, Interest Free’.
Afterpay offers interest free payment plans for your online purchases with us. You buy what you want today, receive your order just as normal and pay it off in four equal, interest free fortnightly instalments.
Other important information:
- Your first payment installation may be required at time of checkout.
- If you wish to return your Afterpay purchase, our normal returns policy applies, click here to view: https://kaimu.com.au/pages/returns
- If a payment is due from you, but not received by Afterpay in accordance with the payment schedule, a late payment fee will be charged.
For more Afterpay Facts please continue reading.
To see Afterpay’s complete terms, visit http://www.afterpay.com.au/terms
Afterpay is a new payment option available for online orders of Kaimu products at kaimu.com.au. Afterpay allows customers residing in Australia to have their online Kaimu order shipped to them as per normal and pay for their order over four equal instalments, interest free.
Why is Kaimu introducing this new payment option?
Afterpay is being introduced as another payment option, allowing you to order and receive items straightaway, without having to wait until you can pay in full for the order. Using Afterpay means you can pay your order off over four instalments, plus you can secure items before they sell out.
Is Afterpay exclusive to Kaimu?
No, Afterpay is a service provided by Afterpay Pty Ltd, which is a third party service provider also used by many other leading retailers in Australia.
Who can use Afterpay?
- To be over 18 years of age
- An Australian residential address
- Have a valid and verifiable email address and mobile number and
- Use an Australian credit or debit card to make the purchase
What will Afterpay cost me?
You will not pay anything extra when you choose to use Afterpay as your payment option, You will pay your instalments directly to Afterpay in accordance with the payment schedule Afterpay will send to you via email. If a payment is due but not received by Afterpay in accordance with their payment schedule, late payment fees will apply (see the Afterpay website here for more details). In addition, because an Afterpay account is linked to your credit or debit card, standard card fees and charges may be applicable. You should refer to your card issuer's terms and conditions for full details of these.
What products can be paid for using Afterpay as the payment method?
Afterpay is available on all products on our online store
Is there a minimum spend for Afterpay?
Yes, the minimum order value for Afterpay is AUD$10
Yes, the maximum order value (including delivery) for Afterpay is AUD$1,000.
How are the Afterpay instalments calculated?
The Afterpay instalments quoted on a product represent 1/4 (25%) of that product's current price excluding any delivery charges that may be applicable.
Delivery costs will be added into the quoted instalment rate payable when you have selected your preferred delivery method at checkout, and have selected Afterpay as your preferred payment option.
Where can I find out more about Afterpay?
The Afterpay website provides a very comprehensive list of FAQs at: www.afterpay.com.au/faqs. If you still can't find out what you need here, contact Afterpay directly by emailing firstname.lastname@example.org or calling 1300 100 729.
Do I need to register with Afterpay prior to making my first Afterpay purchase?
No, you simply need to choose Afterpay as your payment method at checkout.
Will I need to fill out a credit application form to use Afterpay?
No, because your Afterpay account will be linked to your nominated credit or debit card that has already been approved via your chosen credit/banking provider.
How do I select to pay using Afterpay?
Simply choose Afterpay as your payment option at the checkout
For customers using Afterpay for the first time, you will need to provide payment details as usual to complete your purchase. However, once your first Afterpay order is approved by Afterpay and you activate your account by choosing a password, your Afterpay account will be created and you will be able to make more purchases using Afterpay by simply entering your Afterpay log in details upon checkout.
How long does it take for payment via Afterpay to be approved?
Assuming you meet all of the necessary criteria (noted below) and you don't already have too many outstanding Afterpay orders, the approval process is instant.
Will I always be approved by Afterpay?
No, you may be declined if you have too many outstanding orders with Afterpay or in accordance with Afterpay’s terms and conditions. You will need to make some payments towards some of your previous Afterpay purchases (by logging into your Afterpay account and selecting "Pay Now") before trying to make another purchase using Afterpay. If you do not believe this to be the reason for being declined, or you make payments to Afterpay and are still declined, you will need to contact Afterpay directly by sending an email to email@example.com or by calling 1300 100 729.
When will my order (paid for using Afterpay) be sent to me?
Can I split an order to pay some by Afterpay and the rest by some other means? (eg. credit card)
No, you cannot split your payment for one order over Afterpay and any other payment method. You would need to place two separate orders – one to be paid for via Afterpay, and the other to be paid for by whatever other payment option you wish to use (e.g. credit card or Paypal).
Who should I contact if I have any questions about my Afterpay account?
You can first review Afterpay's own "frequently asked questions" on their website at www.afterpay.com.au/faqs. If you require further assistance about your Afterpay account you can contact Afterpay directly by sending an email to firstname.lastname@example.org or by calling 1300 100 729.
How can I view my Afterpay payment schedule?
The payment relationship is between you and Afterpay, and at any time you can log into your Afterpay account to see your payment schedule and make a payment before the due date if you wish. Otherwise Afterpay will automatically deduct the instalments from your credit or debit card every fortnight.
How will I know when I need to pay my further three instalments?
Upon placing an order with us using Afterpay as your payment method, you will be sent an email from Afterpay showing your payment schedule.
Yes. If a product is not right and you want to return then the item must be returned to us by post in accordance with our Returns policy. A restocking fee may occur for refunds. Please view our return policy for more details: https://kaimu.com.au/pages/returns The returned item/s will create an adjusted Afterpay payment schedule (to remaining payments). Afterpay will communicate these payment changes to you via email.